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Knowledge Base Article

Issue:	Demonstration software download problems
Product:	Cyber Snoop 4.0
Applies to:	All Builds

Background:
Connection times out or quits during software download.

Solution:
Check for the existence of the Pearl Software server at http://www.pearlsw.com. If the site is available, contact you ISP. If the Pearl Software site is not available, please wait a moment and try again.