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Knowledge Base Article

Issue:

Access to the Internet has been blocked

Product:

Cyber Snoop 4.0

Applies to:

All Builds

Background
Cyber Snoop blocks network access whenever it detects that security files have been altered. The only way to reset network access is through a valid Cyber Snoop login.

The message "Network Access Blocked. Cyber Snoop security components have been disturbed." appears every 3 seconds.

Solution:

  1. Start Cyber Snoop.
  2. Enter Your password.
  3. If you suspect that your Block and Allow Lists have been corrupted, resave them from within Cyber Snoop.
  4. Your network access should be restored.

Note: If you are unable to start Cyber Snoop, see article kbcs4005.