Employee Internet Monitoring & Web Filtering Software Solutions

Background
You receive the following error when opening the Pearl Echo report manager:



Solution:
One of Pearl Echo's active-x components has not been registered or its registration information has been corrupted. This can occur when Pearl Echo is reinstalled on a secondary drive or when another program is installed and alters the active-x registration information in the system registry. To correct this problem, issue the following two commands from a command prompt on the Pearl Echo server:

c:\windows\system32\regsvr32 <Path to Pearl Echo Program Directory>\ChilkatMail.dll
c:\windows\system32\regsvr32 <Path to Pearl Echo Program Directory>\ChilkatUtil.dll