Background
Citrix Server allows you to deploy and organize individual published applications without the user having access to a full desktop session. Windows Terminal Server allows you to run published applications by specifying the application in the RDP-Tcp Environment settings.

The Pearl Echo workstation agent must be running for Pearl Echo to monitor applications running in desktop or published mode. Properly configured, Pearl Echo will monitor each user's session, even if the session is run as a published application. Pearl Echo also accommodates any remote launch point including Citrix Neighborhood, N-Fuse, Remote Desktop Connection, individual icons placed on the user's desktop, etc.

Solution:
To launch the Pearl Echo Workstation Agent before published applications are run

1. Install the Pearl Echo Workstation software on your Citrix or Terminal Server as described in Chapter 2 of the Pearl Echo User guide.
   
2. Include the Pearl Echo workstation agent in the %SystemRoot%\usrlogon.cmd file that is run each time a user logs into Windows Server.
   
   Example:
   @Echo Off
   
   REM
   REM Launch the Pearl Echo Workstation Agent
   REM
   Cd /d "C:\Program Files\Common Files\Microsoft Shared\pse6"
   Start rnappp6.exe
   
   REM
   REM Existing Stuff
   REM
   Call "%SystemRoot%\Application Compatibility Scripts\SetPaths.Cmd
   " If "%_SETPATHS%" == "FAIL" Goto Done
   .
   .
   .
   :Done
   

Notes: No changes need to be made for Pearl Echo to monitor applications running in a desktop session.